Effective Date:1st April 2026
1. Introduction
Aerotight (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, disclose and protect your personal information.
2. What Information We Collect
We may collect personal information including:
- Name, email address, phone number and company details
- Project information and site details
- Communications and correspondence
- Airtightness testing data and related project documentation
3. How We Collect Information
We collect information:
- Directly from you (via enquiries, contracts, or consultations)
- During project delivery and testing activities
- Through our website, forms, and communications
4. How We Use Your Information
We use your information to:
- Provide airtightness consulting, design and testing services
- Communicate with you about your project
- Deliver reports and compliance documentation
- Improve our services, systems and processes
5. Airtightness Testing Data & Confidentiality
We take the confidentiality of your project seriously.
- We do not disclose or publish specific project results, detailed test outcomes, or client-identifiable information without your consent.
- All client information and project details are treated as strictly confidential.
However:
- We may use de-identified testing data for research, development, benchmarking and internal analysis to improve industry knowledge and service delivery.
- We reserve the right to use non-identifiable data, generalised findings, and project imagery for case studies, marketing, website content and educational purposes, provided no confidential or identifying information is disclosed.
6. Disclosure of Information
We do not sell or trade your personal information.
We may disclose information:
- To trusted service providers or contractors assisting in project delivery
- Where required by law or regulatory authorities
- With your consent
All third parties are required to handle your information in accordance with applicable privacy laws.
7. Data Security
We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification or disclosure.
8. Access and Correction
You may request access to, or correction of, your personal information at any time by contacting us.
9. Website and Cookies
Our website may use cookies or analytics tools to improve user experience. This data is generally non-identifiable.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your information, please contact:
Email: joel@aerotight.com.au
Phone: 0413552973
